FAQs

1. How do I place an order?


- Create an account or log in if you already have an account
- Put the articles you want to have in the shopping cart
- To finalize your order follow the instructions in the shopping cart section
 

2. How much is the shipping cost to my country?


Germany    4.90 EUR
(FOR ORDERS WITHIN GERMANY AND INVOICE AMOUNT > 75 EUROS NO FREIGHT COSTS)

WORLDWIDE FREIGHT COSTS:
(FOR WORLDWIDE ORDERS WITH AN INVOICE AMOUNT > 250 EUROS NO FREIGHT COSTS. ONLY VALID FOR PARCELS OF LESS THAN 20KG IN EUROPE AND LESS THAN 5 KG WORLDWIDE!!!)
Belgium, Denmark, France, Luxemburg, Netherlands, Austria, Great Britain, Italy
(minimum order volume 50 EUR, parcels up to 20kg)    5.95 EUR
Finland, Sweden, Norway, Ireland, Portugal, Spain, Estonia, Latvia, Lithuania, Poland, Slovakia, Slovenia, Czech Republic, Hungary
(minimum order volume 50 EUR, parcels up to 20kg)    12.95 EUR
Greece, Switzerland
(minimum order volume 50 EUR, parcels up to 20kg)    15.95 EUR
Worldwide
(minimum order volume 100 EUR, parcels up to 5kg)    19.95 EUR
Above prices are not valid for remote areas! Shipping rates for remote areas on request.
 
Important:
- For certain countries additional custom fees might occur.
- For tables and major items we will submit freight rates to your country on request.
- Delivery time is usually 2-5 days within Europe and 10-14 days worldwide.
 

3. How do I pay?


- We accept VISA and MASTERCARD (Valid for many countries like for example Western Europe, USA, Japan and many more)

- We accept PAYPAL (worldwide)

- We accept SOFORT (for many European countries)

- ADVANCE PAYMENT on our following account (indicate your order or customer no. on all payments!):
 
CONTRA-Sport GmbH
IBAN: DE80 2001 0020 0416 1182 05
BIC (Swift): PBNKDEFF
 

4. Further questions?


If you have further questions please contact us directly:

Mrs. Klara Hofmann, office management and orders
Tel.:    INT + 49-4193-99 18 22
Fax :    INT +49-4193-99 18 99
E-Mail:    hofmann@contra.de

Mr. Bauer, export-manager
Tel.:    INT + 49-4193-99 18 15
Fax :    INT +49-4193-99 18 99
E-Mail:    bauer@contra.de

We also speak the following languages - please contact:
Hablamos Espanol - Comunicanos !
We speak English - Do not hesitate to contact us !