Our Approach

1) Brands variety

Barely any table tennis mail order company offers products from so many different well-known manufacturers. In addition to the classic table tennis brands you will find many more brands in our range. We are constantly working to expand our offer!

2) Large Selection

As a customer you are only satisfied if you have found exactly what you are looking for and the quality meets the highest requirements. We have over 20,000 different items in our range. There is certainly the right thing for you!

3) Product Qualityät

WWe only offer high quality branded products. If we are not convinced of the quality of a product, we will not offer it to you.

4) Consulting Expertise

Beratung und Service haben bei uns einen sehr hohen Stellenwert. Deshalb sind alle unsere Mitarbeiter Experten auf ihrem Gebiet, kompetent und zuverlässig. In unserem Servicecenter beschäftigen wir Trainer und Spieler mit jahrelanger Erfahrung.

5) Service Tailor Made

How special your wishes may be. We take care of you, individually. If you have any questions, suggestions or information, please contact our advisory service and our staff will be happy to help: on the phone, by e-mail or by post. You can always rely on our service - before and after your purchase.

6) Selection Program

We are happy to provide your club with a selection of 30 DAYS FREE for viewing or fitting. Let us convince you of form, quality and color fastness. This offer is valid for our complete clothing range. You only carry the postage for your return.

7) Experience table tennis live: in our shops and depots

Just try out what's fun, discover fascinating articles and convince yourself of promising new products in the market: In our 19 shops and depots in Germany, shopping becomes an experience - 1 x also near you! Fast delivery is an important criterion when shopping on the Internet. For this reason, the online shop is connected to our modern merchandise management system. You will receive 95% of the ordered goods usually within 1 - 2 business days (provided goods availability). You always have the opportunity to see if the item is in stock or not. Immediate availability is the most important building block for fast delivery.

8) Our Promise

If you order by 1:30 pm, your package will be sent to you on the same day (goods availability required). Of course, with Saturday delivery by our logistician DHL. For very urgent: 24 hours EXPRESS service. The one-day service from DHL.

9) Flexible Delivery

Are you not home at the usual delivery times? No problem! With us you can determine your desired delivery address yourself and your package is guaranteed to arrive at your place. Of course, we also supply DHL pack stations. The dimensions can be up to 60x30x30 cm. Maximum weight: 21.5 kg. Should it go beyond that, the packages will be delivered to the nearest packing station. 

10) International Delivery

We know no borders! For deliveries outside Germany, lump sums for shipping costs will be added depending on the destination country. For large equipment freight costs on request.

11) Shipment Tracking

With the consignment tracking you can easily keep an eye on your consignment and view the status at any time. You will automatically receive the shipment number by e-mail after the package has been sent to us for shipment. Alternatively, you can get your shipment number from one of our customer service representatives.

12) Payment Options

Try on, then pay! Pay conveniently by invoice within 14 days after receiving the goods. Transfer the corresponding amount upon receipt of the goods. Furthermore, we accept payments in advance, cash on delivery, credit card, PayPal and Sofortüberweisung.de. By direct debit we grant 2% discount within 8 days. This service is only available to customers in Germany.

13) Present Idea Coupon

You can´t think of a nice present? A voucher from CONTRA is guaranteed to arrive well! Order the voucher online or conveniently by phone. There are no specifications, because you determine the value.

14) Easy handling in the online shop

Easy, quick and easy shopping. When shopping in our online shop, your customer data is automatically and reliably secured by SSL encryption. The CONTRA online shop is very user-friendly. Numerous sorting and filter functions help you to reach your desired article as fast as possible.

15) Trends & Actions

In order to keep you up to date, we inform you about current promotions (such as free shipping), the latest trends and collections. You will receive an e-mail from us. Of course, you can also read updated information on our homepage.

16) Order around the clock

Under 0 41 93 - 99 18 0 our order service is there for you 24 hours a day, 7 days a week. Just like our online shop: www.contra.de. Outside business hours, order acceptance via our answering machine is possible at any time.